Vera Engage

Bring them back.Your customers. On WhatsApp.

Vera Engage finds customers who've gone quiet, sends them a personal message in your voice, handles their replies, and closes the sale — all inside WhatsApp. You just run your store.

No contract. Cancel anytime.

29%avg reactivation rate
35×avg campaign ROI
₹1,490avg revenue per return visit
4 minsetup time

The silent drain

Customers who loved you just… stopped coming.

Silence costs lakhs every year because nobody reaches out. 3 in 10 loyal customers lapse silently each month — and most small stores have zero system to detect it.

3 in 10

loyal customers lapse silently each month

₹4.2L

avg annual revenue lost per store from forgotten customers

0%

of small stores have a system to detect lapsing customers

How it works

1

Connect your contacts

Upload a CSV, paste from Google Sheets, or connect your CRM. 100 contacts or 1 lakh — same setup time.

2

Set your voice & budget

Choose your brand tone, cap your daily spend, and approve a sample message. Vera adapts to your playbook.

3

Vera detects, messages, converts

Vera identifies lapsed customers, sends personalised messages during peak hours, and handles replies, orders, and payments.

4

You see results every Sunday

Get a WhatsApp summary of reactivated customers, revenue, and spend. Pay only for confirmed reactivations.

Not a chatbot. A closer.

🧠

Understands your business

Auto-syncs your offers, menus, timings from your website, socials, and Google profile. Every message uses current info — never stale.

💳

Closes the deal in chat

Payments, invoices, bookings — all handled inside WhatsApp. No 'visit our website' friction. The conversation becomes a sale.

🎙️

Speaks in your brand voice

Fun for a café, professional for a clinic, premium for a spa. Vera matches your tone — customers think it's your team.

🎯

Stays within budget

Set a daily or weekly spend cap. Vera prioritises high-value conversations and pauses when the limit is hit. Full cost transparency.

Works at any scale

📋

Paste a list

Upload CSV, paste from spreadsheet, or type phone numbers. 100 contacts? Works.

  • CSV / Excel upload
  • Copy-paste from anywhere
  • No formatting requirements
  • Deduplication built in
🔌

Connect your CRM

HubSpot, Zoho, Salesforce, Petpooja, Posist, +12 more. Bi-directional sync — conversation outcomes flow back.

  • HubSpot, Zoho, Salesforce
  • Petpooja, Posist, +12 CRMs
  • Bi-directional sync
  • Conversation outcomes in CRM

Simple plans. Pay as you grow.

Three quarterly plans. Annual prepay saves ~15%. Cancel anytime — unused validity is credited as magicpin wallet balance.

Starter
₹10,000
+ GST · 3 months
~₹3,333/mo

Activate your customer list · drive repeat business via WhatsApp.

  • Contacts in pool300
  • WhatsApp conversationsunlimited
  • Outbound voice
  • Brand logo on WhatsApp
  • Custom playbook tuning
  • Account supportself-serve
  • Top-up contacts₹15 / contact
  • Annual prepay₹35,000 / yr
Book a Demo →
Most Popular
Growth
₹25,000
+ GST · 3 months
~₹8,333/mo

Add voice win-back · convert lapsed customers · scale outreach.

  • Contacts in pool1,000
  • WhatsApp conversationsunlimited
  • Outbound voice✓ Yes
  • Brand logo on WhatsApp
  • Custom playbook tuning
  • Account supportshared account manager
  • Top-up contacts₹10 / contact
  • Annual prepay₹85,000 / yr
Book a Demo →
Pro
₹1,25,000
+ GST · 12 months
~₹10,417/mo

Full-funnel engagement · multi-location · brand-led playbooks.

  • Contacts in pool3,000
  • WhatsApp conversationsunlimited
  • Outbound voice✓ Yes
  • Brand logo on WhatsApp
  • Custom playbook tuning
  • Account supportdedicated account manager
  • Top-up contacts₹7 / contact
  • Annual prepay— annual only
Book a Demo →

Enterprise

Custom contract — multi-location chains, POS / CRM integration, co-branded WhatsApp, API access, dedicated tech + account manager, custom playbook authoring.

Book a Demo →
  • All WhatsApp messaging and outbound voice charges are included — no per-message or per-minute billing.
  • Vera sends with your approval rules — auto-send (default) or merchant approval queue (Growth+). Brand voice locked at Pro.
  • Cancel anytime — unused validity is credited as magicpin wallet balance. Display Ads are sold separately.

Someone who loves your store is waiting for a nudge.

Get a custom Engage plan for your business — pricing scales with your customer list.

Engage Qualify · B2B

Stop wasting reps on tire-kickers.Vera qualifies every enquiry first.

For traders paying for inbound on Tradeling, Abraa, IndiaMART, Alibaba ME. Vera calls/WhatsApps each new enquiry, extracts budget, timeline and decision-maker, and pushes only the qualified ones to your CRM.

Book a Demo

How it works

1

Connect your portal

Tradeling, Abraa, IndiaMART, Alibaba, TradeKey — we watch every inbound enquiry as it lands.

2

Vera reaches the customer

Calls or WhatsApps the customer within minutes of their enquiry. Multi-turn conversation.

3

Extracts BANT

Budget, authority, need, timeline — fully structured. Vera asks until it has enough to score.

4

Hands off to your rep

Scored enquiry + 30-second summary pushed to your CRM. Your rep sees only qualified customer enquiries.

What's included

  • Multi-turn qualification — Vera keeps asking until BANT is complete
  • CRM push — Hubspot · Salesforce · Zoho — out of the box
  • Enquiry scoring — every enquiry arrives with a 0-100 quality score + reasoning
  • Compliance posture — callback to a customer that raised hand on your portal
  • Multi-lingual — English · Hindi · Arabic · Mandarin · Indonesian
  • Flexible deployment options

Already paying for enquiries? See how much Vera saves your team.

Book a Demo
Engage Voice · Add-on

When WhatsApp isn't enough.Vera makes the call.

Voice channel for Reach and Qualify. Same brain, same outcomes — delivered by phone for customers who don't reply on WhatsApp or for markets where voice still wins.

Reach + Voice

Win back via call

For dormant customers who haven't opened a WhatsApp in 60+ days. Vera calls with a personalised win-back offer and books the next visit directly on the line.

Qualify + Voice

Qualify by phone

For B2B customers who left a phone number but no WhatsApp. Vera calls, runs the same BANT extraction, and hands off a scored enquiry to your rep.

Built for outbound at scale

  • Multi-lingual — English · Hindi · Arabic · Tamil · Bahasa · Telugu · more
  • Outbound dialer — rate-limiting, opt-out handling, full call recordings
  • Compliance hours by region — UAE 09-20, KSA 09-21 no-Fridays, India per TRAI
  • Call routing and compliance controls
  • DNC list management + brand-safe escalation to humans when needed

Voice attaches to your Engage plan. Book a Demo for region-specific pricing.

Book a Demo